- Culture is Conversation
- Change and Transformation
- Conversation, Dialogue, Narrative and Storytelling
- Corporate Culture
- Culture (General)
- Ecosystem Consciousness
- Enrich the World
- Enterprise Architecture
- Enterprise Ecosystem
- Management Innovation
- Organization Development, Dialogic
- Organization Transformation: Origins
- Organisations, noteworthy
- Purpose, Brand
- Purpose, Enterprise
- Relationships, Generative
- Service Providers
- Shared Value
- Theory U, U-Process and Presencing
- Value Co-creation
- Viable System Model
Culture is Conversation
Civic Engagement and the Restoration of Community: Changing the Nature of the Conversation, by Peter Block (download pdf)
Coaching ‘Triple A’ Leaders to Become More People-Focused, by Kristin Cobble (discusses conversations for relationship, possibility, action and results, referencing Fernando Flores, J.L. Austin and John Searle)
Conversation as a Core Business Process, by Juanita Brown and David Isaacs (pdf)
Creating Culture Through Conversation—American Society for Training & Development
Culture = conversation, an article by Johnnie Moore
Culture change as a conversation, a pdf document by Ashridge Business School
Engaging Culture One Conversation At A Time, by Sally Helgesen, Best Business Books 2012, strategy+business
Fernando Flores Wants to Make You an Offer, by Lawrence M. Fisher, in Strategy+Business
Good Companies Are Storytellers. Great Companies Are Storydoers. By Ty Montague in Harvard Business Review
On Spaces, Conversations and Culture, by Will Gebers
Talk, Inc.: How Trusted Leaders Use Conversation to Power their Organizations—a book by Boris Groysberg
The Four Conversations: Daily Communication That Gets Results, by Jeffrey D. Ford and Laurie W. Ford
The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life, by Steve Zaffron and Dave Logan.
The three laws: 1. How people perform correlates to how situations occur to them. 2. How a situation occurs, arises in language. 3. Future-based language transforms how situations occur to people.
To Change the Culture, Stop Trying to “Change the Culture”, by Robert H. Schaffer in Harvard Business Review
Change and Transformation
The Change Handbook | Book by Peggy Holman, Tom Devane and Steven Cady | Blog post by Jack Martin Leith
Co-creation: present and future Video of a talk given by Nick Coates
A co-creative future Slideshow by Nick Coates
Co-creating Development The World Bank
The meanings of co-creation – by Nicholas Ind and Nick Coates, European Business Review
See also Value Co-Creation
Institute of Noetic Sciences Founded in 1973 by Apollo 14 astronaut Edgar Mitchell
Conversation, Dialogue, Narrative and Storytelling
The Art of Hosting is a highly effective way of harnessing the collective wisdom and self-organizing capacity of groups of any size. Based on the assumption that people give their energy and lend their resources to what matters most to them – in work as in life – the Art of Hosting blends a suite of powerful conversational processes to invite people to step in and take charge of the challenges facing them.
A Conversation about Conversation: Deepening Relationship & Engagement—audio recording and accompanying slides by David Firth
Centre for Narrative Leadership, run by Geoff Mead and located in Lyme Regis, Dorset, United Kingdom
Designing for Community: Mastering the Art of Narrative, by Joyce Hostyn
Dialogue: The Art of Thinking Together, by William Isaacs | Useful book review by Arjen Hemelaar
The enterprise is the story, an outstanding slideshow by Tom Graves
Enterprise Architecture as Story, by Nick Malik
Masters of the Breakthrough Moment, by Sally Helgesen—a strategy+business profile of organisation development pioneers Edith and Charles Seashore
The narrative paradigm: bridging neuroscience, indigenous cultures and clinical knowledge, by Lewis Mehl-Madrona, MD, Ph.D., Coyote Institute for Studies of Change and Transformation, and the Union Institute & University, Brattleboro, Vermont, USA (pdf)
Start Changing Your Organisation’s Culture Using Storytelling & Startup Techniques (video by Jonathan Kahn)
Storiscape – Bill Wilkie – “Thoughts from the frontiers of story-driven business, brands, design, culture, media, networks, value, and change.”
The Practice of Generative Dialogue, by Patrick Trottier (pdf)
The Thought Leader Interview: strategy+business editor-in-chief discusses structural dynamics with David Kantor, its originator
Thinking Together: IdeaConnection interview with William Isaacs, founder and president of Dialogos, and a senior lecturer at Massachusetts Institute of Technology’s Sloan School of Management | Part 1 | Part 2
Culture’s Role in Enabling Organizational Change: from Booz & Company Global Culture and Change Management Survey 2013 (pdf)
Culture and the Chief Executive, by Jon Katzenbach and DeAnne Aguirre, in strategy+business
Culture as chaotic adaptive system? By Tom Graves
Culture Mapping, a LinkedIn group convened by Dave Gray
On the Origin and Evolution of Corporate Culture, by Eric van den Steen (pdf)
What Is Organizational Culture? And Why Should We Care? by Michael Watkins, in Harvard Business Review
Wikipedia: Corporate culture—many models and theories are presented here
Seven Acupuncture Points for Shifting Capitalism to Create a Regenerative Ecosystem Economy – by Otto Scharmer (pdf)
Enrich the World
You are not here merely to make a living. You are here in order to enable the world to live more amply, with greater vision, with a finer spirit of hope and achievement. You are here to enrich the world, and you impoverish yourself if you forget the errand.
28th President of the United States
Create Generously – by Dragon Rouge
Enriching the world: Is it good business practice? This five-minute Ignite Bristol talk, which Jack Martin Leith gave at Tobacco Factory, Bristol on 31 October 2010, reflects his deeply-held conviction that we are here on this planet to create value – as individuals, and in the clusters of individuals we call organisations.
Architect as Guardian Angel and Spinal Cord, by Charlie Alfred
The Changing Role of the Enterprise Architect, an academic paper by John Gøtze, IT University of Copenhagen
From Systems Thinking to Systems Being, by Dr. Kathia Laszlo
The value of a metaphor – organizations and ecosystems – by Matthew M. Mars, Judith L. Bronstein and Robert F. Lusch, in Organzational Dynamics
Conversational Leadership: Thinking Together for a Change, by Thomas J. Hurley and Juanita Brown (pdf)
Host Leadership – a third option located between leader-as-hero and leader-as-servant
Leadership Agility: From Expert to Catalyst (pdf) – by Bill Joiner, ChangeWise
Three T’s in Transformational Leaders – by Pearl Zhu, Future of CIO
Transformational Leadership View slideshow on the website of InterBe
Management Innovation eXchange Co-founded by Gary Hamel
MLab Silicon Valley based Management Lab works with leading-edge firms to help them create tomorrow’s new practices today. The aim of MLab is supporting these pioneering companies in creating genuine management innovation.
Organization Development, Dialogic
Dialogic OD is a label created by Gervase Bushe and Robert Marshak for a cluster of organization development practices based on social constructionism and complexity science. It assumes that what happens in organizations is deeply influenced by language, stories, and images that people use to make sense of themselves and each other.
By Jack Martin Leith
By Gervase Bushe and Robert Marshak
By Gervase Bushe
Dialogic OD: a concise definition and overview
Changing an Organization’s Culture Through Clear Leadership – with James O’Malley (pdf)
See also GervaseBushe.ca
By Robert Marshak
Leveraging Language for Change, in OD Practitioner, Spring 2013, Vol. 45 Issue 2, p49 (pdf)
By Donald L. Anderson, University of Denver, USA
Organization Transformation: Origins
The articles that were previously listed here are not currently available.
The Work Foundation | UK-based
Tomorrow’s Company | UK-based
World Business Academy | US-based
Compelling brand purpose must guide radical innovation – by Dorothy Mackenzie, Dragon Rouge
Brand Purpose – by Hayes Roth, in Landor’s 2013 Trends Forecast
A Successful 21st-Century Brand Has To Help Create Meaningful Lives – in Fast Company Co.Exist. Includes list of the top 10 Meaningful Brands in the world.
Purpose to Profit – Ten Steps to Becoming a Contagious Sustainable Brand A set of slides that accompanied a webinar given by Simon Mainwaring, We First
Combining Purpose With Profits, by Julian Birkinshaw (London Business School), Nicolai J. Foss (Copenhagen Business School; Norwegian School of Economics in Bergen, Norway) and Siegwart Lindenberg (University of Groningen, Netherlands; Tilburg University, Netherlands), in MIT Sloan Management Review | Buy pdf or use credits
Shared purpose: the golden thread? CIPD survey
Transformation by Design An interview with Dee Hock, founder and former CEO of Visa International
Exploring Generative Relationships, by Brenda J. Zimmerman (Word document)
Strategy Under Complexity: Fostering Generative Relationships – by David Lane and Robert Maxfield, Long Range Planning, Vol. 29, No. 2.
InterBe is a UK-based transformation practice that adopts a narrative approach to leadership development, coaching and corporate culture transformation. The InterBe partners (Mo Cohen, Mike Brodie and Simon Daly) are associates of Jack Martin Leith.
Sally Bean, Enterprise Architecture Consultant
Jack Martin Leith, Instigator of Culture is Conversation, is available for speaking engagements, executive briefings and consulting assignments. He is based in Bristol, United Kingdom, and works throughout Europe and beyond.
Ruth Malan, Architecture Consultant
Tom Graves / Tetradian, Business Transformation, Enterprise Architecture and Knowledge Management Consultant
Also known as Conscious Capitalism, and Capitalism 3.0 (Otto Scharmer).
Shared Value is a management principle that seeks opportunity for business in solving social problems. A company’s opportunity to create shared value is unique to its business model and the social conditions that surround its operations. Shared value creation starts with a deep understanding of social problems and their connection to the business. Source: What is Shared Value? on FSG website.
Creating Shared Value is a strategy pursued by Nestlé S.A., focused on creating value for society in order to create value for shareholders. The originator of the term creating shared value is Niels Christiansen, Nestlé’s director of public affairs (view source).
Creating Shared Value is the title of an influential Harvard Business Review article written by Michael E. Porter and Mark R. Kramer (see below).
The purpose of the corporation must be redefined as creating shared value, not just profit per se. This will drive the next wave of innovation and productivity growth in the global economy. It will also reshape capitalism and its relationship to society. Perhaps most important of all, learning how to create shared value is our best chance to legitimize business again.
Our recognition of the transformative power of shared value is still in its genesis. Realizing it will require leaders and managers to develop new skills and knowledge—such as a far deeper appreciation of societal needs, a greater understanding of the true bases of company productivity, and the ability to collaborate across profit/nonprofit boundaries.
Creating Shared Value, by Michael E. Porter and Mark R. Kramer, in Harvard Business Review
Social Business was a term first created by Mohammed Yunus but more recently claimed as a popular way to describe the way companies can generate greater value for all the constituents (stakeholders, employees, customers, partners, suppliers)—the idea being to add a social overlay to the existing enterprise, and thus more meaning.
Nilofer Merchant, What is “social”? (An Etymology of Sorts)
Creating Shared Value through Basic Business Strategy (pdf) – by Niels Christiansen, Director of Public Affairs, Nestlé S.A., in Development Outreach, World Bank Institute
Innovating for Shared Value – by Marc Pfitzer, Valerie Bockstette, and Mike Stamp, in Harvard Business Review
What is Shared Value? – FSG website
Creating Shared Value: A How-to Guide for the New Corporate (R)evolution (pdf) – by Valerie Bockstette and Mike Stamp, FSG
Creating Shared Value – Wikipedia entry
Companies that Practice “Conscious Capitalism” Perform 10x Better – by Tony Schwartz, in Harvard Business Review
“Conscious Capitalism” Is Not an Oxymoron – by John Mackey and Raj Sisodia, in Harvard Business Review
A Manifesto for Social Business – by Graham Hill
The Big Lie of Strategic Planning, by Roger L. Martin, Rotman School of Management, University of Toronto; in Harvard Business Review
Richard Rumelt defines strategy as “a cohesive response to an important challenge”. He outlines three things make up the ‘kernel’ of good strategy: 1. A diagnosis that defines or explains the nature of the challenge. 2. A guiding policy for dealing with the challenge. 3. A set of coherent actions that are designed to carry out the guiding policy. These actions are not ‘implementation’ details; they are “the punch in the strategy”.
In his provocative new book, Richard Rumelt lays bare an uncomfortable truth: Most companies have strategies that are quixotic, muddled and undifferentiated.
This is hardly surprising, since in recent years the very idea of “strategy” has been dumbed-down by a deluge of naïve advice and simplistic frameworks.
Rumelt cuts through the clutter and reminds managers that the essence of strategy is a clear and differentiated point of view that supports forceful and coherent action.
Drawing on a wealth of examples, Rumelt identifies the critical features that distinguish powerful strategies from wimpy ones—and offers a cache of advice on how to build a strategy that is actually worthy of the name.
If you’re certain your company is already poised to out-perform its rivals and out-run the future, don’t buy this book. If, on the other hand, you have a sliver of doubt, pick it up pronto!
Gary Hamel, co-author, Competing for the Future
Leading with Intellectual Integrity – by A G Lafley (who recently returned to Procter & Gamble as Chairman of the Board, President, and Chief Executive Office) and Roger Martin (Professor, Rotman School of Business, Toronto). In the article the authors present P&G’s Strategic Choice Cascade.
Mastering the building blocks of strategy, by Chris Bradley, Angus Dawson and Antoine Montard, McKinsey & Company
Strategy: An Executive’s Definition – by Ken Favaro, Kasturi Rangan and Evan Hirsh, Booz & Company, in Harvard Business Review online article, April 2012
Theory U, U-Process and Presencing
Leading from the Emerging Future
Minds for Change – Future of Global Development
Transcript of a talk given by Otto Scharmer
Presencing and Prototyping Principles—a visual introduction to Theory U and Presencing, by Otto Scharmer (pdf)
Theory U: Leading from the Future as it Emerges – by Otto Scharmer
Evolving to a New Dominant Logic for Marketing – by Stephen L. Vargo & Robert F. Lusch
Interactive Value Creation | The website of Esko Kilpi
On value and value co-creation: a service systems and service logic perspective by Stephen L. Vargo, Paul P. Maglio and Melissa Archpru Akaka
Service-Dominant Logic of Marketing Wikipedia entry featuring the theories and premises of Stephen Vargo and Robert Lusch
Viable System Model
The Fractal Organization: Creating sustainable organizations with the Viable System Model – by Patrick Hoverstadt